Listening is the most fundamental component of interpersonal communication skills - and for many of us, it’s the most challenging. How you listen has a major impact on your effectiveness in your role and on your ability to successfully build relationships with your team, your peers and your leaders.

In this highly interactive workshop you will learn advanced listening techniques to connect with diverse audiences - even in the most challenging communication scenarios.

You will learn how to create a environments that encourage communication and how to sustain interest and mental focus. You will have the opportunity to practice and refine your listening skills in small group settings and will receive guidance and detailed feedback.

Connecting Through Listening is a delivered by Gregor Jeffrey and is recommended for up to 25 participants.


Thank you for a very informative course that intrinsically consists of self-reflection both personally and professionally. Listening is a lifelong skill that I will continue to develop. This will be life-changing.
— QA Supervisor